Croatia National Traffic Data and Incident Collection System

Project Overview

Telegra delivered the National System for Traffic Data and Incident Collection in Croatia.

The system supports centralized collection, processing, and reporting of traffic and incident information across Croatia. The 2025 upgrade focused on integrating new highways and road sections into the centralized data collection system, enhancing the reporting engine, integrating with the mobile application for patrol teams, and sharing processed incident and damages data with the SAP ERP system.

The system is used on a daily basis as part of the operator’s core business processes, supporting traffic data collection, incident information management, reporting, field operations, and enterprise workflows.

Client Challenge

The Croatian road operator required a centralized system capable of collecting traffic and incident information across an expanding road network.

As new highways and road sections were added, the system needed to support consistent data collection, improved reporting, integration with field patrol workflows, and data exchange with enterprise systems.

The main challenges included:

• integration of new highways and road sections into the centralized data collection system,
• consistent collection of traffic data across the national road network,
• collection and processing of incident information,
• enhancement of reporting capabilities,
• support for patrol teams through mobile application integration,
• connection between traffic operations data and SAP ERP workflows,
• improved availability of traffic and incident data for operational, analytical, and business processes.

Telegra Solution

Telegra upgraded the National System for Traffic Data and Incident Collection to support expanded road-network coverage, improved reporting, and integration with external operational and enterprise systems.

The upgrade included:

• integration of new highways and road sections into the centralized data collection system,
• enhancement of the reporting engine,
• integration with the mobile application used by patrol teams,
• integration with the SAP ERP system,
• centralized traffic data collection,
• centralized incident information collection,
• support for operational data exchange between traffic operations, field teams, and enterprise processes.

System Capabilities

The upgraded system supports:

• national traffic data collection,
• national incident information collection,
• integration of new highways and road sections,
• centralized data aggregation,
• traffic flow parameter data processing,
• vehicle-type based traffic information where available,
• reporting engine enhancements,
• mobile patrol team integration,
• SAP ERP integration,
• operational data exchange,
• support for traffic analysis and business reporting.

Reporting Engine Enhancement

A key part of the 2025 upgrade was enhancement of the reporting engine.

The reporting layer supports better use of collected traffic and incident data by operational teams, management users, and enterprise processes.

Public Traffic Statistics Context

The national traffic data collection system supports the data foundation for traffic statistics and reporting processes. It is used on a daily basis as part of the operator’s core business processes. Most important traffic information is indirectly made available to public through traffic statistics pages:
https://www.hac.hr/hr/promet-i-sigurnost/promet/prosjecni-mjesecni-dnevni-promet

Mobile Patrol Team Integration

The upgraded system integrates with a mobile application used by patrol teams.

This integration supports field-to-center data exchange and helps connect information from patrol teams with the centralized traffic and incident collection platform.

The integration can support:

• exchange of information between field teams and central systems,
• improved coordination between traffic operations and patrol activities,
• faster availability of field information in centralized workflows.

SAP ERP Integration

The system upgrade includes integration with the SAP ERP system.

This connects and incident data with enterprise-level processes, helping bridge operational traffic management data with business, maintenance, asset, or administrative workflows.

Operational Impact

The upgrade improves the availability, consistency, and usability of traffic and incident information across Croatia.

Operational benefits include:

• expanded data coverage through integration of new highways and road sections,
• improved availability of traffic and incident data for operational, analytical, and business processes,
• improved traffic and incident reporting,
• better coordination between central systems and patrol teams,
• improved connection between traffic operations and SAP ERP processes,
• more consistent national-level traffic data collection,
• better support for operational analysis and decision-making,
• improved foundation for future data exchange, analytics, and reporting capabilities.

Related Software Solution Areas

• Traffic Analytics, Reporting & Operational Intelligence.
• ITS Integration & Interoperability,
• Traffic Management Center (TMC) Platforms,

Download Case Study

Download the original PDF case study:

Croatia National Traffic Data and Incident Collection System Case Study

Frequently Asked Questions

What is the Croatia National Traffic Data and Incident Collection System case study about?

It describes Telegra’s delivery of the National System for Traffic Data and Incident Collection in Croatia, focused on centralized traffic and incident data collection, reporting, patrol team integration, and SAP ERP integration.

Is this the same as the Croatia highway and tunnel ATMS reference?

No. This is a separate national data and incident collection system. The Croatia highway and tunnel reference describes ATMS, TMC, tunnel control, SCADA, and field-device integration across multiple highway and tunnel environments. This page describes a national system for collecting traffic and incident information.

What was included in the 2025 upgrade?

The upgrade included integration of new highways and road sections into the centralized data collection system, enhancement of the reporting engine, integration with the mobile application for patrol teams, and integration with the SAP ERP system.

What type of system is this?

It is a national traffic data and incident information collection platform supporting centralized data aggregation, reporting, field-team integration, and enterprise-system connectivity.

Does the system support traffic analytics and reporting?

Yes. The system supports traffic data collection and reporting. Related Croatian system references include traffic patterns and statistics such as volume, speed, density, vehicle type, and speed.

Does the system support patrol team workflows?

Yes. The 2025 upgrade includes integration with the mobile application used by patrol teams, supporting better exchange of field information with the centralized system.

Does the system integrate with enterprise systems?

Yes. The 2025 upgrade includes integration with SAP ERP, connecting traffic operations data with enterprise-level workflows.