French Hill Tunnels Automated Tunnel Management System, Israel

Project Overview

Telegra delivered an automated tunnel management solution for the French Hill Tunnels project in Israel.

The project focused on integrating more than 25 roadside, open-road and tunnel subsystems across two tunnels and their surrounding road infrastructure into a coordinated operational platform or tunnel supervision, incident management, and coordinated traffic control.

Client Challenge

The French Hill Tunnels required automated tunnel management across a complex environment with more than 25 subsystems.

The main operational challenge was to enable coordinated management of tunnel systems, field infrastructure, safety equipment, traffic control functions, and incident response workflows from a unified platform in accordance with strict MOT regulations and minimum conditions required for tunnel operation.

Without a centralized integration layer, tunnel operators risk fragmented visibility, inconsistent response procedures, and slower coordination during operational events or incidents.

The key challenges included:

• integration of more than 25 tunnel, roadside, and open-road subsystems,
• unified supervision of tunnel traffic and facility management systems,
• coordinated incident response across traffic, safety, video, and SCADA subsystems,
• reduction of manual operator steps during tunnel events,
• support for rule-based and operator-guided response workflows,
• consistent visualization of alarms, faults, events, and equipment status,
• integration of tunnel and roadside devices into one operational environment,
• safe validation of operational workflows before live use,
• support for operator training in a simulation environment,
• support for safer and more coordinated tunnel operations.

Telegra Solution

Telegra provided a topXview™ for tunnel management and integration platform with automated, rule-based incident management.

The solution connects tunnel and traffic subsystems into one operational environment, allowing operators to supervise road and tunnel conditions, manage alarms and events, execute coordinated response actions, monitor subsystem status, and interact with integrated traffic and facility systems.

The solution included:

• topXview™ tunnel management platform,
• unified operator GUI for traffic and tunnel operations,
• Event Manager for traffic and other events,
• rule-based incident management,
• configurable response plans,
• command validation and rule-based execution support,
• traffic scenario management,
• FMS / SCADA subsystem visualization and control,
• alarm, fault, and event history,
• CCTV and video client support,
• system supervision and diagnostics,
• reporting and operator activity logging,
• topXview™ Designer for project-specific configuration,
• topXview™ Event Designer for event types, action plans, actions, rules, and triggers,
• topXview™ Simulation System for operator training, testing, and scenario validation,
• open data access through RESTful API for integration with external systems.

Integrated Subsystems

The French Hill system integrates tunnel, roadside, traffic, video, safety, and facility management subsystems into one operational environment.

Integrated subsystem areas include:

• traffic control systems,
• CCTV and video incident detection subsytem,
• Dynamic Message Signs and traffic signs,
• Lane Control Signs and lane-control equipment,
• tunnel ventilation systems,
• tunnel lighting systems,
• power supply systems,
• smoke and fire detection systems,
• air quality management systems,
• emergency communication and radio systems,
• tunnel facility management systems,
• system supervision and diagnostics,
• alarms, faults, and event management,
• roadside and open-road field devices,
• control-center operator workstations.

Operator Workplaces & Unified GUI

The system supports tunnel operations through a flexible structured multi-monitor operator workplace, where event handling, traffic supervision, management and video verification are presented on dedicated screens.

A typical operator workplace includes dedicated screens for:

• Event Manager,
• topXview™ GUI,
• Video Client.

This enables operators to handle incidents and traffic events while maintaining visibility of the road network, tunnel subsystems, alarms, active events, historical events, and related video streams.

The GUI supports multiple operational layers such as:

• Traffic Control layer,
• Traffic Data layer,
• CCTV layer,
• Ventilation and Air Quality layer,
• Smoke and Fire Detection layer,
• Lighting Management layer,
• Power Supply layer,
• Radio layer,
• FMS Diagnostics and Status Monitoring layer,
• System Supervision layer.

This layered approach allows operators to focus on a specific subsystem while still receiving relevant alarms, events, and operational information from the wider tunnel management environment.

Event Management & Incident Workflows

Event management is a central part of the French Hill tunnel management solution.

The Event Manager supports active events, manual event creation, historical event review, event visualization, event forms, event categories, event subcategories, and event type hierarchy.

This enables structured handling of tunnel and traffic situations through a consistent operational workflow.

Event management capabilities include:

• active event handling,
• manual event creation by operators,
• automatic event creation from alarms and other triggers,
• event forms and structured event data,
• event visualization on the operator interface,
• event category and subcategory organization,
• historical event review,
• event list export,
• support for operator-guided incident handling,
• association of alarms and subsystem status with operational events.

Rule-Based Traffic Scenarios & Group Commands

The system supports coordinated response to traffic and tunnel events through traffic scenarios, group commands, and rule-based validation.

Traffic scenarios and group commands allow operators to execute coordinated actions across multiple connected systems, instead of controlling each subsystem separately.

Capabilities include:

• configurable group commands,
• rule-based command validation,
• command prioritization,
• command feedback,
• command rejection handling,
• rule engine monitoring,
• traffic scenario objects,
• traffic control modules,
• transition steps for traffic scenarios,
• coordinated response to tunnel and road events,
• support for safer and more consistent operational procedures.

This helps operators reduce manual steps during incidents and improves consistency of response across integrated tunnel and traffic subsystems.

Configuration, Event Design & Simulation Environment

The French Hill implementation includes configuration and simulation tools that support long-term system maintainability, operator training, and safe validation of operational workflows.

topXview™ Designer supports project-specific configuration of the traffic network, logical views, field devices, alarms, events, system layers, reports, user rights, video configuration, and traffic visualization. It also supports validation of the configuration before deployment.

topXview™ Event Designer is used to configure the event-management setup, including event types, action plans, actions, rules, triggers, and the event GUI form used by operators during incident handling.

The topXview™ Simulation System provides a separate simulation environment for demonstration, testing, and operator training. It replicates the production operator workplace and uses simulation-specific modules for NTCIP signs, traffic flow, OPC-UA, Modbus, and other subsystem behavior, while remaining isolated from the live production system.

Tunnel SCADA & Facility Management

The topXview™ Tunnel Facility Management System supports supervision and control of facility controllers, signaling devices, sensors, detectors, and other tunnel infrastructure devices.

FMS / SCADA capabilities include:

• ventilation management,
• air quality management,
• smoke and fire detection,
• lighting management,
• power supply supervision,
• radio system supervision,
• diagnostics and status monitoring,
• PLC, remote I/O, OPC, and third-party SCADA connectivity where required,
• equipment status visualization,
• alarm generation for emergency situations, equipment malfunction, and operational faults.

This enables tunnel operators to supervise tunnel facility systems together with traffic and incident management functions from a unified environment.

Alarm Handling, History & Reporting

The system supports alarm, event, and fault handling across integrated subsystems.

Operators can review active alarms, acknowledged alarms, event history, communication logs, device status, and object-specific reports.

The platform supports:

• alarm priority handling,
• active alarm and fault lists,
• event, alarm, and fault history,
• alarm acknowledgment,
• object communication logs,
• command history reports,
• operating mode reports,
• alarm reports,
• report export for further use,
• historical review of system events and operator actions.

This provides a structured basis for post-event analysis, maintenance review, and operational audit.

Operational Impact

The French Hill Tunnels implementation supports safer and more coordinated tunnel operations by replacing isolated subsystem control with a unified tunnel management environment.

Delivered operational benefits include:

• unified supervision of tunnel, roadside, and open-road subsystems,
• reduced need for operators to switch between isolated applications,
• coordinated management of traffic, safety, video, and SCADA subsystems,
• rule-based response workflows for tunnel and traffic events,
• configurable response plans for coordinated subsystem actions,
• improved operator situational awareness through layered GUI visualization,
• structured event handling and event history,
• alarm, fault, and equipment status visibility across integrated systems,
• better support for incident response and operational consistency,
• dedicated simulation environment for operator training, testing, and scenario validation,
• configurable event-management workflows using action plans, actions, rules, and triggers,
• maintainable system configuration through topXview™ Designer,
• scalable platform foundation for future tunnel and traffic management upgrades,
• open data through RESTful API for external system integration.

Related Software Solution Areas

• Tunnel Control & SCADA Supervision Systems,
• Incident Detection & Incident Management Workflows,
• ITS Integration & Interoperability,
• Traffic Management Center (TMC) Platforms,
• Advanced Traffic Management Systems (ATMS),

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Frequently Asked Questions

What is the French Hill Tunnels case study about?

It describes Telegra’s delivery of an automated tunnel management system for the French Hill Tunnels project in Israel, focused on integrating tunnel, roadside, and open-road subsystems into one coordinated operational platform.

What type of system did Telegra deliver?

Telegra delivered a topXview™-based tunnel management and integration platform supporting tunnel supervision, traffic control, integrated SCADA/FMS functionalities, event management, alarm handling, video support, simulation-based training, and rule-based incident response workflows.

How many subsystems were integrated?

The project integrated more than 25 tunnel, roadside, and open-road subsystems across two tunnels and adjacent road infrastructure.

Does the system support rule-based incident management?

Yes. The system supports rule-based incident management through traffic scenarios, response plans, command validation, Event Designer action plans, rules, triggers, and coordinated operator workflows.

Can event workflows and response plans be configured?

Yes. topXview™ Event Designer supports configuration of event types, action plans, actions, rules, triggers, and event GUI forms. This allows project-specific incident workflows and operational procedures to be configured and maintained over time.

Does the French Hill system include a simulation environment?

Yes. The implementation includes a topXview™ Simulation System used for operator training, demonstration, testing, and scenario validation. The simulation environment replicates the production operator workplace but remains isolated from the live production system.

Which tunnel systems are integrated?

The system integrates tunnel and traffic subsystems such as CCTV, traffic control, signs, lane control, ventilation, lighting, power supply, smoke and fire detection, air quality, radio, diagnostics.

Does the system support event history and reporting?

Yes. The system supports active events, historical events, alarm and fault history, event forms, communication logs, command history, operating mode reports, and other reporting functions for operational review and post-event analysis.

Does this case study support Telegra’s tunnel control positioning?

Yes. The project demonstrates Telegra’s capability to deliver tunnel management software, SCADA integration, event management, rule-based response workflows, simulation-based training, and coordinated control of complex tunnel and roadside infrastructure.