What we expect from a modern system for toll collection
Toll collection systems today are not expected to be just a mere vehicle identification, print receipts on the toll route after payment and release of vehicles through the toll lane, but they already include a wide range of functions. First of all, the customers look for the system configuration options, support options for various payment methods and support a large number of various devices for detection, identification and automatic classification of vehicles. In addition, high system flexibility in upgrading the hardware and software components and technologies that are constantly occurring in the market is expected. For example, capturing multiple photos or videos, toll lane management via mobile device or tablet, high configurability and flexibility in defining the pricing policy, timely notification of staff and drivers of the conditions of user accounts, on the condition of the road and even the involvement of marketing in the billing system become functions that make up just a part of the standard functionality.
At the same time, high and stable throughput of vehicles at toll lanes, speed of processing toll transactions, transaction security when sending the system and toll stations and prompt user account refreshing are system features which are implied.