Traffic Management Decision Support System (DSS)
Traffic Management Decision Support System (DSS)

Advanced Traffic Management System Software

An Advanced Traffic Management System Software that helps Traffic Managers to reduce congestions and increase safety on their roads.

Today, major traffic problems are congestion, safety, pollution (health issues) and increased need for mobility. Obvious solution for most of them is construction of new, safer highways and additional lanes on existing ones, but it is expensive and often not feasible. Cities are limited with space and construction cannot keep up with ever growing demand. That often leaves Advanced Traffic Management System (ATMS) as the only viable solution.

Advanced Traffic Management System (ATMS) users and stakeholders (Traffic Agencies, Highway Operators, Concessionaires, etc.) typically have following goals for their ATMS:

  • Assure safe and fluent traffic conditions for all travelers
  • Manage traffic and incidents in line with legal regulations and contractual obligations
  • Reduce operation and maintenance costs

Furthermore, they also expect their ATMS to ensure that:

  • They are fully autonomous in regard to technology suppliers - they want to be independent from vendor “lock-in”, and their authorized users to easily configure the system,
  • Advanced Traffic Management System is compatible with upcoming technologies (cloud computing, CV/AV, smart cities),
  • ATMS software platform (Traffic Management Software) is completely aligned with Agency's operating processes today,
  • The system is available now in existing environment with existing technology

Although these expectations seem obvious, in today’s world of rapidly changing technologies, not all technology suppliers are being able to provide contemporary ATMS, aligned with user’s expectations.

Concessionaires, Operators and Traffic Agencies have their problems TODAY, NOW.

Unlike others, we are enabling users today, now, to achieve maximum in incident management, traffic management and preventing of congestion in existing environment, using today’s technologies.

Challenge of Integration

Authorities, owners and operators of ITS infrastructure have invested huge resources in deploying ITS/ATMS devices on highways during last 20 years.

Instead of reaching operational benefits of this investment, a lot of these authorities are now facing a problem because these devices are not being actively used for traffic management due to poor functional and ergonomic integration within their traffic management system in control center.

During last 20 years, Telegra has fully integrated traffic management systems in more than 120 projects worldwide.

More than 40 different communication protocols (certified, customized, proprietary, …), variety of more than 30 different functional modules already existing in topXview™ platform, and huge integration expertise of our engineers in defining, customizing, verifying and deploying integration services, have helped our clients to use benefits of functional and ergonomic integration for fully integrated traffic management.

The wide list of system driver interfaces with supported protocols for integration of:

  • ITS equipment through standard protocols (NTCIP 1203, NTCIP 1204, NTCIP 1206, TLS 2002, MODBUS, OPC DA, OPC UA, ONVIF, RTSP, VoIP SIP, SNMP, …)
  • ITS equipment and subsystems through proprietary protocols (Cross WIM, QFree WIM, Vaisala, Lufft, Vaisala, Autoscope, Raktel, Model 170, MSP, Traficon, Citilog, Tirtl, Autosense, Sepura TETRA, Barco, Bosch, Matrox MURA , Vega LPR, DIVA, PELCO D, ACTi, DIVA, Vicon, Videotec, … )
  • 3rd party systems through standard protocols (NTCIP C2C, SNMP, Datex II, REST API, CAP, syslog) and proprietary protocols (customized XML/SQL based protocols)

Variety of functional modules includes: System administration, Assets and Maintenance, Information Dissemination (Public web, Fax/Mail/SMS), GUI visualization (GIS and Metro), Video management (Recorder, Player, Video Matrix, Video Wall), Video Analytics (Incidents detection, Counting, Classification), Data Fusion, Alarm management, Congestion Warning, Travel time, Event management and Decision Support, Reporting, database, Designer modules, etc.

topXview™ - Complete ATMS Platform

topXview is Complete Advanced Traffic Management System (Traffic Management Software) that supports complete traffic management center operations from start to ­finish and is deployed in more than 150 instances in traffic control centers around the world operating over 5.000 kilometers of roads and 200 kilometers of tunnels.

It operates with current and upcoming ITS technologies (such as cloud computing and CV/AV), uses artificial intelligence video processing, to provide situational awareness, visualization of traffic conditions, incident detection, executive and communication actions for traffic and incident management.

It’s traffic and incident management decision support tools are tailored to make traf­fic operators focused and efficient in managing incidents and controlling traffic.

Expertise gathered through 20 years of operation in more than 100 control centers around the world and Artificial Intelligence base are core of new topXview™, software platform for complete traffic management operations – traffic data analytics, traffic monitoring, traffic and incident management, communication with stakeholders, public and vehicles, and maintenance management.

topXview™ will help Agency's personnel to stay focused on management responsibilities and operations and help them improve their practices and procedures.

Physical Integration Scheme

topXview™ modules

topXview™ modules

topXview™ modules

  • Modular design – ready for tomorrow
    • Interfaces for integration all existing and future ITS assets and information systems
    • Visualization fitted for Operators, Maintenance personnel, Administrators and Traffic engineers
    • Data fusion and smart alarm management, event/incident management, decision support system
    • Fault/Asset/Maintenance management
    • Plug-in for CV/AV, C-ITS, Smart City Systems
  • Intuitive overview of traffic conditions
    • GIS map and Logic view, CCTV embedded in traffic GUI
    • Intuitive visualization of traffic parameters (density, level of service), technology elements, incident locations, patrol vehicles
    • Full video wall control, video stream management, recording and replaying
  • Events management dashboard with alarm and event lists
    • Systemized management of all alarms and incidents
    • Full support for communication (notifications, alerting, emergency services, …) and system actions (traffic management plans)
    • Grouping of connected events into one incident
  • Maintenance Management Dashboard
    • Diagnostics, maintenance scheduling, fault/asset management
    • On-demand system diagnostics, filtering and overview of all maintained assets
    • Visualization of all recorded faults on assets and equipment
    • Management and scheduling of maintenance requests and activities
    • Coordinated maintenance and traffic management
    • Direct tracking and communication of maintenance crews and vehicles - AVL system integrated
  • Engineering Views
    • System and user administration
    • GUI/system design and configuration
  • Intelligent Data Synthesis and Classification
    • Data Fusion Engine – All sources of data translated to useful traffic information
    • Smart Alarm Management – configurable parameters, thresholds and logics for raising alarms
    • Early Congestion Warning based on Industry known algorithms (Marz, California)
    • Travel Time Engine
  • Incident/Event Management – Decision Support System
    • Response plans and traffic plans automatically evaluated, suggested and visualized to operator
  • Improvement tools –
    • GUI/System design tool
    • Scenario design tool
    • Response plans and traffic plans

Traffic Management Decision Support System (DSS)

Congested with data, events, duties and responsibilities

Traditional traffic management center systems overload traffic operators with unfiltered, unprioritized data from sensors and data about events. Humans are not capable to process such a huge load of unprocessed data. Because of that, TMC operators are not able to predict congestions and detect fast enough genuine incidents.

topXview™ Traffic Management Decision Support System (DSS) analyzes and qualifies data from all sorts of sensors and data sources connected to TMC, combines them, and visualizes the state of traffic in real-time to Operators. It detects incidents and predicts possible changes in traffic flow 

The real-time traffic state awareness empowers Traffic Operator to start preventive traffic management actions to prevent congestion and prevent escalation of an incident

Necessity for accurate and prompt decisions

Any incident or disruption in optimal traffic flow can easily grow into catastrophic congestion and total traffic chaos.

Unsuitable traffic management strategy, incorrectly prioritized incident management or late response can lead to this chaos.

TMC operator has limited time frame for his decision to choose and start optimal strategy.

Workflow based topXview™ Decision Support System (DSS) Software leads Traffic Operators through the process of choosing and evaluating possible strategies for traffic and incident management, simulates outcome of considered strategies in real time, and helps Traffic Operator in accurate and prompt decision making.

Simplified and accelerated resolving

Every Agency’s desire is to become capable for resolving incidents quickly and efficiently.

Agencies will be successful when they will have efficient operating procedures and their personnel will be able to implement them easily.

Simplified operational management of incidents allows Traffic Operators to stay focused on decision making and make better decisions.

topXview™ Decision Support System (DSS) Software can easily store all Agency’s operating procedures, strategies, response plans in its preprogrammed library. That way, it leads Traffic Operators with workflow based response plans through their decision-making process.   

The entire process is stored in database and Traffic Planners and Engineers can easily analyze outcomes, modify their procedures, response plans and strategies, and constantly improve quality of TMC work. The same feature also allows simple, one click distribution of reports to all systems

Entire process managed from the single cockpit

With topXview™ Software, traffic operator does not have to watch in parallel to different workstations with different graphic interfaces and understand different operation logics for different subsystems and functions (CCTV, DMS, traffic counters, management dashboard, etc.), as he had to in traditional Traffic Management Centers.

Instead, topXview™ Operator has the same “look and feel” while conducting any segment of his job.   

For traffic monitoring, topXview™ indicates real-time traffic conditions with different colors (based on flow and incidents) on roadway/corridor map on the screen. When system detects an incident, it’s location is indicated on the map, live video-feed from the incident location is shown on the map, and Operator’s attention is focused on that incident so that he can estimate its severity. Workflow-based incident response plan with suggested responses is always started in the same way. Dashboard with all response plans and strategies in progress is always sorted and presented to operator based on their priority.

Traffic Management Control Center Software Which Supports TMC Operations From Start To Finish

Integration Scheme 


topXview™ traffic management control center software features almost all communication protocols used in ITS/ATMS industry today so he is able to collect data from all sensors and sources of data connected to Traffic Management Center (traffic data, weather, video, other agencies and services, etc.). 

This raw data is then qualified and synthetized into relevant traffic information about traffic flow, congestion and incidents, and visualized to Traffic Operators in ergonomic way on interactive roadway map. In parallel, Traffic operator has incident manager dashboard that is a part of monitoring GUI, to be able to monitor resolution of incident response plans

That way, Traffic Operator is monitoring traffic and all its changes in real-time, having complete awareness about the traffic in his network.


A set of different algorithms in topXview™ Software constantly analyzes information and detects disturbances and incidents.

Traffic prediction module analyzes actual traffic flow and its modifications in correlation with actual events in network, and warns about the risk of congestion.

Built-in algorithms for congestion detection and prediction based on traffic data (such as California, Marz, etc.) assure that contemporary traffic know-how is always at Traffic Operator’s service. 

topXview™’s Artificial Intelligence based XAID™ system for analysis of video detects in real-time traffic incidents out of CCTV streams with highest accuracy and reliability of all similar systems in traffic industry.


After it detects incident or congestion, and puts it to Traffic Operator’s focus, topXview™ will offer one or more suitable response plans from his library of predefined plans and strategies for Active Traffic Management (ATM), Incident Management (IM), planned special events, work zone management.

To support Traffic Operator’s decision making, topXview™ will simulate and visualize in real-time outcome of strategies and response plans Operator is considering. This way, Operator will choose the most suitable response for given incident.

Execution of response plans (incident management and execution of chosen traffic strategies) is carried out through workflow driven plan of actions. At any time, Traffic Operator is aware of the state of each response plan and what is the next step. This assures uniform and accurate incident management at the Agency level.

topXviewTM truly interconnects all systems. All systems can communicate with one another so there are no limits for response plans, triggering messages on DMS, implementing traffic plans, etc. alleviating Operator’s workload.

Reviewing and Improving

The Software stores all events, changes and Operator’s actions in database. Reporting capabilities enable Planners, Engineers and Operators to analyze offline how incidents were handled and response plans executed, and make operational improvements based on this analysis.

Operational improvements are entirely under TMC Planner’s control. Software’s interactive tool for creating and parametrization of response plans and strategies allows TMC Planners to easily create, modify and tune response plans for different ATM strategies, such as speed harmonization, hard shoulder running, ramp metering, lane management, etc.

Reporting tool is used to create predefined and customized reports required for Agency’s internal and external reporting procedures. Any kind of report can be pulled up by a touch of a button: (traffic density, speed, what triggered DMS messages, who issued commands, what strategies were started and by whom, what kind of congestion and where occurs most often, etc.)

topXview™ Software Platform - The Nerve Center of Traffic Management Control Room

The Traffic Management Center – TMC (also known as Traffic Control Center – TCC or Traffic Control Room) is the nerve center or the hub of most freeway, corridor or tunnel management systems. It is the place where data from the system is collected and processed, fused with other operational and control data, synthesized to produce "information", and distributed to stakeholders (media, other agencies, traveling public, other stakeholders, modal interests).

TMC staff uses this information to monitor the operation of the traffic network and to initiate control strategies that affect changes in the operation of the traffic network.

It has the critical role in the successful operation of a traffic management system (and perhaps the broader surface transportation network)

Just like it is impossible to use hardware resources of any computer server without operating system and proper software applications, or process big amounts of data without proper database engine, it is impossible to have efficient TMC without proper TMC software platform.

Client's experience

A Concessionaire, owned by big construction company, on one of the busiest freeways in the country, is getting payments by the state based on the volume of the traffic on his concession. To maximize their revenues they needed an easy maintainable system that would accurately measure the traffic parameters, detect travel times and predict traffic jams. Timely implementation was crucial, as any delays would cause immediate revenue losses.

They first started the project with a well-known brand name integrator. After they started the contract, feeling uncomfortable with the integrator’s execution, especially responsiveness and level of cooperation, and being unable to control implementation, the Concessionaire’s manager of operations* realized that they will not get to the desired goals, will delay beginning of operation and will not start getting revenues as they planned which will affect him as a manager too.

He decided to abort the contract with that integrator and approached Telegra. The system was implemented in cooperative effort with Telegra, through detailed design of the system, implementation of topXview™ Advanced Traffic Management System with numerous (>650) traffic detectors, smart traffic algorithms, ramp metering and traffic harmonization implemented and extensive performance verification. And it was implemented per agreed schedule. The system is now successfully operating for more than 5 years with average daily traffic of more than 50000 vehicles, and this concession confirms to be a success year after year.

*Contact details available on request